FAQ
WHAT IS CLEO & PEARL?
Cleo & Pearl is an online store offering a variety of high-quality products, from household essentials to seasonal fashion items and accessories, curated to meet your everyday needs.
HOW LONG DOES SHIPPING TAKE?
Shipping times vary by location. Orders are typically processed within 2–3 business days and delivered within 7–15 business days. Tracking information will be provided.
HOW CAN I TRACK MY ORDER?
After your order ships, you will receive a tracking number via email to monitor its progress.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept the following payment methods: Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, and Shop Pay.
WHAT IS YOUR RETURN POLICY?
We have a 30-day return policy. Items must be unused and in their original packaging. Visit our Returns & Refunds page for details.